Introduction

Alarm Radio Monitoring is committed to protecting your privacy.  This policy sets out how we will treat and use your personal information when you use our website or purchase a service from us.  Please read and if you have any questions regarding our privacy policy please contact us.

Who we are?

We are Alarm Radio Monitoring Ltd (company number: 2609916).  The registered address is: Brunel Road, Leominster, Herefordshire, HR6 0LX.

What information do we collect?

The personal information we collect will include:
your name | job title | company address | phone number | mobile number | e-mail address

This information will be collected from:

  • Information you provide to us for the purpose of registering using our online form.
  • Information you provide to us from meeting you at an industry exhibition/event.
  • Information you provide to us for the purpose of providing you with a quotation.
  • Information you provide to us when purchasing our services.
  • Occasionally we collect information from third-party sources for prospective customers.  This may include personal data such as a person’s work email address, telephone number or job title).

How do we use personal information?

We will use this information:

  • To provide you with information about our products and services which we think are of a legitimate business interest to you.
  • For account set up and administration.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • Fulfilment of any orders placed with us.
  • For marketing purposes.

We do not, share any of this information with third parties or use this information for secondary purposes.

What legal basis do we have for processing your personal data?

The legal basis we have for processing your personal data is either contract or consent.

  • If you are enquiring about our services the legal basis is consent.
  • If you are a customer the legal basis is contract.

How do we secure personal data?

We endeavour to take all reasonable steps to protect your personal information including the use of encryption technology, but we cannot guarantee the security of any data you disclose online or via email.  You accept the inherent security implications of sending information over the internet and will not hold us responsible for any breach of security unless we have been negligent.

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How long do we keep your personal data for?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as you are a customer of ours, to allow us to fulfil any contractual obligations

Your rights in relation to personal data

We use your information for the purpose of marketing our services and products to you.  If you decide you do not wish to receive any further marketing emails from us, you can easily click the link at the bottom of the marketing email to update your preferences or unsubscribe entirely.  Alternatively you can contact us via email at info@arm.uk.com or telephone us on 01568 610016.

Please note, if you are an existing customer and you choose to opt out of our regular marketing emails, we may still occasionally contact you if we feel we have a new product or service offering that may appeal to you, these emails will be ad-hoc and not part of a regular marketing activity.

How to access and update your information

If you need to change any of your information we hold, please email us at info@arm.uk.com or telephone on 01568 610016.  You can also request a copy of the information we hold about you and for us to delete this information.

Linking to other websites / third party content

Our website may contain links to other websites run by a third party, or you may have linked to our website from a third party.  We are not responsible for the privacy practices of other sites and you should ensure you read their privacy policies.

Changes to this policy

We might change this privacy notice periodically.  We recommend that you regularly check this page for changes to the policy.

COOKIES POLICY

Use of Cookies

Our website uses cookies. Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website.

We use the following types of cookies

Necessary cookies: These cookies help make a website useable, by enabling basic functions like page navigation and access secure areas of our website.

Preference cookies: Enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Performance cookies: Help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Google Analytics: This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information https://www.google.com/privacy.html

More information
For more information about cookies and how businesses use cookies visit the www.allaboutcookies.org website.

This policy was last updated in May 2018.